A Japanese manufacturer of imaging equipment has been selling its products on the Russian market. However, the market environment changed, and there was a need to re-evaluate how to adjust the sales channel structure. First, we did some discovery with the client, talking to stakeholders involved in the matter. Then, after confirming the situation on the ground and talking with channels in Russia, their experts, and decision-makers, we did a number of strategy-building sessions with the client, working out an effective strategy to adjust the local channel structure for long-term success.